Student's Agreement

By registering for classes on teachernow.net students agree to the following terms & policies:

WITH SELF-STUDY CLASSES (NO INSTRUCTORS):

  • Tuition refund under the following conditions: The class the student has registered for has an error (error from teachernow.net, does not include errors caused by the internet or the student's equipment or software), causing the student not to use it. cannot use/cannot view the basic functions/contents of the key. After receiving technical support from teachernow.net, the above error could not be resolved. Students need to send a video recording the error process so that the teachernow.net team can compare and provide the best support. They can send questions directly via Messenger chat on the browser.
  • The time limit for students to use class content & features is 12 months from the date of payment.

 

WITH CLASSES WITH INSTRUCTORS:

  • Tuition refund under the following conditions (Only applies to classes charged by Teachernow.net, not applicable to classes paid by students directly to the teacher/class manager without going through Teachernow.net):
    • You pay tuition at the time the class exceeds the class limit that the instructor has set.
    • The instructor evaluates you as not suitable for the class (due to level / age / content,...). For this reason, you need to attach a teacher's video evaluation to apply for a tuition refund.
  • Learning time & content may vary depending on individual agreement between instructor and student during the actual learning process.


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